Musing

The bubble problem

Here’s something that happens in almost every team, eventually: shared jokes and humor. It’s great when there’s a shared reference, an in-joke, a moment where the room cracks up and the energy lifts and suddenly the idea feels sharp: edgy in exactly the right way, just provocative enough to get attention, clever enough to reward

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Just do it

Design thinking, Learning design, Musing / Finn

Some years ago I joined a knowledge work automation software company partway through a refresh of their e-learning materials. The training already had a light fictional scenario running through it: one established character going through scenarios of using the product. My job was to help modernize the rest. I decided to run a little experiment

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